Welcome to the PATA UK & Ireland Chapter
PATA UK is the hub of activity for Pacific Asia. We have a community of over 5,000 travel professionals who strive to be travel experts for a wide array of destinations throughout the region. Our goal is to educate the UK travel trade by hosting events throughout the UK, where members can keep up-to- date about the latest happenings in Pacific Asia.
Upcoming Events View all events
Mar 10
Glasgow - PATA Roadshow
Revolution Glasgow 84 Mitchell St, Glasgow G1 3NA
10 March 2025
10 March 2025
Mar 11
Newcastle - PATA Roadshow
Banyan Bar & Kitchen, 3 Monument Mall, Newcastle upon Tyne NE1 7AL
11 March 2025
11 March 2025
Mar 12
Manchester - PATA Roadshow
Pioneer Room, Pendulum Hotel, Weston Building, Sackville Street, Manchester, M1 3BB
12 March 2025
12 March 2025
Latest News View all news
PATA Patterns Report 2025
The Pacific Asia Travel Association (PATA) UK & Ireland has revealed their latest PATA Patterns, a roundup of trends predicted to shape travel to the region in 2025 and beyond, providing insight into what is set to be popular and help inspire travel agents on what to sell.
Based on the variety of stakeholder’s feedback from tourist boards, DMC’s, tour operators, airlines and hoteliers, the nine trends likely to shape travel in 2025 are:
The PATA UK & Ireland chapter surveyed their members to find out:
- What’s new (hotel openings, attractions, tours, emerging destinations, airline routes, festivals &events)
- Marketing focuses
- Booking insights from tour operators
Based on the variety of stakeholder’s feedback from tourist boards, DMC’s, tour operators, airlines and hoteliers, the nine trends likely to shape travel in 2025 are:
- Amazing Agents
- Away from the Crowds
- The Real Deal
- The Sky's the Limit
- Wildlife Awaits
- Sustainability Seekers
- Rooms with Roots
- Set-jetting
- Sporty Stays
February 2025
To celebrate the month of love, we're shining a spotlight on honeymoons & romantic trips in the Asia Pacific region.
Protecting your travel payments: an introduction to Trust My Travel
As a travel provider, you have a lot on your plate. From providing excellent customer service, attracting new customers and expanding to new markets, to coordinating with partners and managing finances, it’s a juggling act. What you wouldn’t give to make aspects of running a travel business simpler. You’re in the right place, because that’s exactly what Trust My Travel has set out to do with our pay-as-you-process travel payment and protection solution.
We've combined a travel merchant account, financial failure insurance, and supplier payments into one convenient platform with no bond required. Even better, our solution allows you to meet the Package Travel Regulations in the UK and the Package Travel Directive if you’re in the EU, taking care of this regulatory requirement for you. Combining these vital business processes into one easy-to-use platform frees you up to focus on what you do best: giving your customers unforgettable travel experiences.
Hundreds of travel providers, from tour operators, hoteliers and accommodation providers, coach tour operators and reservation platforms, have chosen us as their go-to travel and payment protection provider.
Let’s have a closer look at the travel payment and protection solution’s key features and the value they bring to travel providers worldwide.
Financial protection built for travel companies
Finding the right financial protection for your travel business can be tricky and expensive. That’s why travel companies choose us—we allow them to access affordable financial protection. We’re on a mission to help you better protect travel payments and give your customers the peace of mind they need to book with you.
So, how do we do this when customer trust in the travel industry is low? We safeguard customer payments against insolvency with financial protection specifically designed for the travel industry. Our data-driven, layered trust account solution gives your customers the peace of mind that their booking is protected in case of insolvency.
Financial protection is a growing priority for travellers. For example, a 2024 ABTA survey found that 52% of respondents agreed that having financial protection in case the travel company goes bust gives them the confidence to travel, a 3% rise compared to 2023. Our solution allows you to meet your customers where they are by financially protecting their travel payments.
But it’s more than that—our built-in financial failure insurance gives you the flexibility you need to pay suppliers in advance, all while keeping your customers’ money safe should anything go wrong between purchase and delivery. We also provide comprehensive global coverage, so wherever your packages are sold and whenever your customers purchase them, you can confidently operate in any market.
Accessible travel payment processing
Our financial protection for travel businesses is just one aspect of Trust My Travel’s solution. As we’re sure you’re aware, the payment space views the travel industry as high-risk due to the typical delay between customer payment and service delivery.
By combining global travel payment processing with financial protection, we mitigate the risk to acquirers and payment institutions, making payments accessible to all. Our card processing solution is available wherever you are in the world, helping you reduce costs, often by focusing on the customer’s location. This is especially beneficial compared to managing travel payments and financial protection separately.
Essentially, we take the risk, hassle and cost of the payments and financial protection aspect of your business, giving you more time to focus on your customers.
Pay suppliers on time, every time
Another core aspect of Trust My Travel’s solution is supplier payments. Paying suppliers is a logistical challenge for travel businesses of all types and sizes, with cash flow constraints and outdated processes leading to late payments. The result of this is an erosion in trust leading to strained relationships between travel providers and suppliers.
Our solution fixes this problem by encouraging responsible financial management through hassle-free supplier payment processes. Travel providers choose us partly because our supplier payment capabilities allow them to pay their suppliers on time, give them better cash flow visibility, reduce manual errors and, in some cases, settle with suppliers before departure.
Protecting travel payments
At its core, the Trust My Travel solution is about protecting travel payments. When you integrate with the Trust My Travel platform, you gain access to our payment modal on your website and you can send your customers payment links—whichever method works best for them.
Our easy-to-use platform doesn’t require extensive training—creating bookings, tracking transactions, accessing statements, viewing upcoming payouts and reviewing your travel business’ ledger is refreshingly easy. Plus, the analytics features built into the platform allow you to analyse your transactions and see where in the world your customers are coming from with up-to-the-minute transactional data.
Let us handle the complex stuff so you can get back to what brought you to the travel industry in the first place: delivering the travel experiences your customers deserve.
Come and see us at PATA Exchange
We’re attending PATA Exchange 2025! Join us on the 27th of February 2025 at PATA Exchange’s flagship event, where suppliers from the Pacific Asia region gather to connect with product managers from the UK and Ireland. If you’re considering moving to a new payment processing and financial protection solution, we’d love to chat with you about how Trust My Travel’s solution supports your business’s growth.
MEMBERS DIRECTORY
Use our membership directory to browse PATA members and find contacts for DMCs, airlines, tourist boards & hotel partners in the Pacific Asia region.
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